Neuro Dynamics Penn

The clinician, Ceceli, did a great job during my hip surgery, very thankful for a great people supporting me. I also had insurance issues and Alex in billing was a tremendous help. Highly recommend Neurodynamics!!

Mar 2026

Alex the advocate! It’s not often you find and advocate who is efficient, compassionate and through. Alex from Neurodynamics is that person. The ongoing delays and challenges from my insurance was handled well by Alex to ensure all my benefits were addressed. I appreciate his professionalism and expertise in processing the claims for my daughter’s surgery. In this age of automated phone calls which takes numerous prompts just to speak to a person, you can call Neurodynamics and immediately speak to a person! Thank you Alex.

Oct 2025

I wanted to reach out to management to advise them that I absolutely appreciate the manner that Alex has handled my billing situation. He has been nothing but professional, while trying to obtain as much information as he can to fight the carrier for justice on this pending bill. Just the way he’s gone to bat for me while speaking on three-way with the carrier, his savvy Vocabulary and knowledge has been a big influence on him obtaining what he needs. Thank you, Alex.

May 2024

My daughter had an appointment at 11 and Natalie asked if it could be moved to 12 and that didn't work and I told her that, I was there at my appointment time and she tells me she won't be there til 11:50 after I told her that wouldn't work!! I asked to speak to the supervisor and she refuses to let me!! So now I drove 45 mins and wasted gas because they don't care to be on time but expect the clients to be and just wait on them, I finally spoke the the joke of a supervisor Ian Kelly and he wasn't any help! He just said things come up as if my daughters appointment didn't matter

Feb 2024

I went through a periacetabular osteotomy (PAO) which required nerve monitoring as my hip bones were being cut, and insurance declined covering this medically necessary procedure. There's a reason why Alex Garvin has such glowing reviews as I am another patient who benefited from his efforts to fight my insurance and appeal. I appreciated his time, kindness, and reassurance during my recovery. The doctor who conducted my nerve monitoring was also very sweet and met me at pre-op where she informed me of what to expect. I'm extremely grateful I did not have serious nerve damage from this invasive surgery. Overall a great experience with Neurodynamics and their team. Thank you so much! They really are experts in looking out for your nerves (including the ones stimulated by insurance issues)!!!

Apr 2023