Healthfirst Imaging

Do not come here. Insured patients are told they must wait 5–7 business days to “complete paperwork,” while self-pay patients are offered appointments within a day or two. My insurance does not require prior authorization for an MRI therefore they are just delaying care. And if you disclose that you have an insurance they will not give you the option for self pay. There are other more reputable outpatient imaging centers where you can get better service.

Feb 2026

Went for some imaging the service was wonderful. Excellent customer service i would recommend them

Jan 2026

Change their hours frequently. Can’t email receipts. Probably the worst imaging place I’ve ever dealt with.

Nov 2025

Terrible recepionist. She hung up on me after inquiring about scheduling an MRI. I had been pre-approved by my insurance at another location and had no issue providing my information for a new approval. In fact, she hung up on me as I was about to provide it. The other reviews about their administration department is spot on. Avoid this place if you can.

Oct 2025

First of all, it takes forever for them to get pre-authorization from the insurance. I have never ran into an issue like this. When you call be prepared for hold for long amount of period listening to the recording what not what to do not to bring kids not to do that blah blah blah too long of a message warning you. This place is all about money. I never agreed for them to text me for billing or email me for billing. Looks like they have problem sending you a statement to pay your responsibility and when I try to pay online, they are charging me 2% processing fees. This is ridiculous. They charge my insurance thousands of dollars now they want me to pay 2% for paying with the credit card. That’s fine. I chose to pay with a checking still. I have to pay 2%. It’s ridiculous. Do not go here. Do yourself a favor. I will wait for the statement to be mailed to me, which is my right and we’ll see what I can do from there. I will never go back here and we’ll drive the distance for better service. As a January 15, 2025 I received another text message with my balance. They are refusing to take any sort of payment without charging 2% which is ridiculous. I called the phone number and ask them that I need a hard copy of my statement, which is my right to have And then they agreed that they will mail me that bill so I can pay them with a check. This is insane. I have never seen medical facility charging you without a statement or anything mailed this is unbelievable. Please be aware.

Jan 2025